Accessibility in travel

Survey presentation

ILUNION Technology and Accessibility and ONCE Foundation for Cooperation and Social Inclusion of People with Disabilities in Spain are developing a study on travel behavior and accessibility in travel in different countries/ worldwide. The aim is to investigate the preferences, values and satisfaction of tourists travelling around Europe, North America and Asia.

This survey focuses on Accessibility in travel. Accessibility helps assure that all product and service features are suitable for all kind of users, including those with disabilities, older people and others with special needs and preferences.

In this survey, you will find questions about frequency of travel, preferred destinations, means of transport, etc.  In addition to this, you will find questions about accessibility in travel, aimed to evaluating the satisfaction about the accommodations or adaptation of tourist facilities, resources and services regarding the travellers’ needs and preferences.

This questionnaire is open to ALL TOURISTS WITH DISABILITIES AND OLDER PEOPLE, who have travelled at least once in the last two years for a minimum of an overnight stay.  We would appreciate your comments and participation in this study regarding your travelling experience.

This questionnaire will take about 10-15 minutes to complete. Please, answer all questions and do not forget to click on “Save” on the last page.  All information will remain anonymous and confidential.

We thank you in advance for taking time out to participate in our survey.


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